Customer Service
8 Tips for Great Customer Service in Ecommerce
Your customer service can say more about your business than your brand personality does. When done well, it can turn your casual website onlookers into loyal customers that spread the good word about your business. The essential elements of direct customer service are to be positive, helpful and to ...
Customer Service
05:55
The Do's & Don'ts of Automating Customer Service
Automating is the word on everybody's lips but when automating customer service there's a few do's and do not's you should be aware of.
Customer Service
06:20
What is Inbound Marketing
All this talk about Inbound Marketing, what is inbound? The way we purchase has changed so inbound is changing the way we market today and the future. Read more here: https://www.nbh.co/articles/what-is-inbound-marketing
Marketing
04:37
5 Tips for Customer Success
Customer success is ensuring your customers are armed with the tools and knowledge they need to get the most out of your product. It helps reduce churn, increases satisfaction and in-turn can help you raise revenue. Learn more here -- https://www.nbh.co/articles/5-tips-for-customer-success
Customer Service
04:20
Stop Begging Customers’ Reviews
If you know how to ask for reviews or testimonials it’s the biggest step towards actually getting the ones which have the power to attract new customers. If not – it’s time to build out your own review generator as it takes just a few steps to put yourself out there and ask people to rat...
Customer Service
05:38
Lead Nurturing: Make Friends & Influence Them
Lead Nurturing can be a tough concept to understand at the best of times even though it’s an integral part of a successful digital strategy. Relationship building is as important to your business as it is outside of it. You cannot assume that someone who likes your Facebook business page is certai...
Marketing
04:00
Lead Generation- The quick guide to get more...
What does Lead Generation look like in 2019 and why do you need it? How can it boost your sales and set your business up for success! Learn more - https://www.nbh.co/articles/lead-generation-the-quick-guide-to-get-more-leads ------ WHO IS NEIGHBOURHOOD? Neighbourhood is a customer engagement agency ...
Marketing
03:37
5 Tips for Customer Success in Digital Marketing
Customer success is ensuring your customers are armed with the tools and knowledge they need to get the most out of your product. It helps reduce churn, increases satisfaction and in-turn can help you raise revenue. Learn more here - https://www.nbh.co/articles/5-tips-for-customer-success-in-digital...
Customer Service
04:52
Neighbourhood: Customer Service | The Do's &...
Automating is the word on everybody's lips but when automating customer service there's a few do's and do not's you should be aware of. To find out more about Automated customer service head here:- https://www.nbh.co/articles/the-dos-donts-of-automating-customer-service
Customer Service
06:40
Stop Begging Customers’ Reviews
If you know how to ask for reviews or testimonials it’s the biggest step towards actually getting the ones which have the power to attract new customers. If not – it’s time to build out your own review generator as it takes just a few steps to put yourself out there and ask people to rate you...
