The Do's & Don'ts of Automating Customer Service

November 14, 2019 Customer Service
Automating is the word on everybody's lips but when automating customer service there's a few do's and do not's you should be aware of.

5 Tips for Customer Success

Customer success is ensuring your customers are armed with the tools and knowledge they need to get the most out of your product. It helps reduce churn, increases satisfaction and in-turn can help you raise revenue. Learn more here -- https://www.nbh.co/articles/5-tips-for-customer-success

Customer Service
04:20

Lead Nurturing: Make Friends & Influence Them

Lead nurturing is a key component of every digital marketing campaign. We'll give you the steps to effectively convert more leads into customers. Learn more about Lead Nurturing here - https://www.nbh.co/articles/lead-nurturing-make-friends-influence-them-2019-update ------ WHO IS NEIGHBOURHOOD? Nei...

Marketing
04:07

Lead Generation- The quick guide to get more leads!

What does Lead Generation look like in 2019 and why do you need it? How can it boost your sales and set your business up for success! Learn more - https://www.nbh.co/articles/lead-generation-the-quick-guide-to-get-more-leads ------ WHO IS NEIGHBOURHOOD? Neighbourhood is a customer engagement agency ...

Marketing
03:33

How to Drive Customer Reviews Without Begging

Quality customer reviews are one of the most important tools in a good marketers quiver - here's our strategy on how to ensure a steady supply. Read all about how to get Customer reviews without begging here - https://www.nbh.co/articles/how-to-drive-customer-reviews-without-begging To get your hand...

Customer Service
05:50

What is Inbound Marketing

All this talk about Inbound Marketing, what is inbound? The way we purchase has changed so inbound is changing the way we market today and the future. Read more here: https://www.nbh.co/articles/what-is-inbound-marketing

Marketing
04:56